Boost Operational Efficiency with Guided Work Instructions in Plex

Industry: Cloud ERP, Discrete Manufacturing, Distribution, Process Manufacturing, Service Industries, Warehouse Managment

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Ricardo Automotive, a global Tier 1 automotive seating manufacturer, transformed its production floor efficiency by implementing Plex Guide Work Instructions (GWIs) to replace outdated paper-based processes. Previously, operators relied on static, text-heavy instruction sheets that were rarely reviewed and difficult to update, leading to inconsistencies, tribal knowledge dependency, and limited accountability.

With Plex’s digital work instruction platform, operators now receive clear, visual, and easily updated step-by-step instructions directly on the screen they already use for every seat produced. Embedded images, detailed text, and configurable process steps help standardize operations, reduce errors, and ensure every operator—regardless of experience—performs tasks the same way every time.

The shift to Guide Work Instructions has also enabled Ricardo Automotive to rethink and improve its routing and process mapping. By breaking down production into more granular steps, the company now has improved visibility into material depletion, WIP (work-in-progress) status, and scheduling accuracy. Additionally, Plex provides built-in acknowledgment and deviation tracking, ensuring operators confirm process changes and enabling management to tie back any issues to documented user actions.

Ultimately, Plex Guide Work Instructions have helped Ricardo Automotive enhance quality, drive operational repeatability, improve communication, and maintain accountability across global manufacturing operations.