Learn valuable insights from Lori Lamkin into revolutionary enhancements made to the Customer Experience solutions. These enhancements empower organizations to elevate customer engagement, reshape strategies, and streamline decision-making through cutting-edge AI innovations offering an exciting glimpse into the imminent era of customer-centric technologies.
This video explains how the age of AI is changing how businesses operate, particularly in customer interactions. Many businesses struggle with outdated tools and inefficient processes, leading to poor customer experiences and wasted time for sales and marketing teams. Microsoft’s Copilot, integrated into Dynamics 365 and other tools, directly addresses these challenges by using AI to supercharge productivity, transform daily tasks, and enable the creation of personalized customer journeys, ultimately allowing teams to become trusted advisors and turn customers into advocates.
