This interview discusses Oracle’s intelligent role-based AI agents, explaining they represent the next level of process automation. Unlike older rule-based systems, these agents use generative AI large language models to learn, adapt, and achieve business outcomes over time. A key differentiator for Oracle’s agents is their access to all data across a single unified platform, combining policy documents with personalized system data for more accurate and relevant responses, enabling greater efficiency and productivity by handling repetitive tasks and working alongside human employees.
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