Description of Oracle Industries Managed Services Video
This video introduces Oracle Industries Managed Services, a comprehensive service offering designed to help hospitality, retail, and service-driven businesses simplify vendor management, streamline operations, and maximize the value of their technology investments. Many organizations rely on multiple systems, products, and third-party vendors to enhance the guest experience—but managing all those relationships can be time-consuming and overwhelming. Oracle Industries Managed Services eliminates that complexity by serving as a single point of contact for all support needs across both Oracle and non-Oracle solutions.
With Contact Center Services, businesses gain a centralized hub to submit support requests, troubleshoot issues, manage incidents, and receive real-time updates—without needing to chase down separate vendors or navigate scattered communication channels. Whether a system goes down, a workflow needs attention, or a question arises, Oracle ensures you get connected to the right experts quickly and efficiently.
The video also highlights Oracle Cloud Assist, an affordable post–go-live subscription service that delivers ongoing application configuration support. This includes help with menu and price updates, promotional changes, client software upgrades, and ad hoc training—ensuring your systems evolve with your business needs and remain optimized long after implementation.
By leveraging the advanced service offerings within Oracle Industries Managed Services, companies can reduce operational burden, increase system reliability, and stay focused on what matters most: running their business and delivering exceptional guest experiences. To learn more, viewers are encouraged to contact their Oracle sales representative.
